“Our office staff aims to make every patient encounter as smooth and stress-free as possible.”
- Ginna Zell, GIMG Practice Manager
General Internal Medicine Group (GIMG) wants to make sure you are kept up-to-date on our policies regarding missed appointments, insurance co-pays and referrals, fees you may encounter that are not covered by insurance, calls with our providers, and more. Read on!
Unless cancelled 24 hours in advance, our policy is to charge for missed appointments at the rate of the office visit.
|Charges for forms completion|
|PPD (tuberculosis testing)||$10.00|
|PPD and Health Declaration||$25.00|
|Simple Health Declaration||$25.00|
|Complicated Hlth Declaration||$35.00|
|Physical form-school or camp||$35.00|
|Physical- adult-work or other||$50.00|
CALLS WITH PROVIDERS
Non-Emergencies: Messages may be left for providers during all regular office hours. Alternatively, we also offer our patients a highly popular Call-in Time from 8:00 - 8:45 AM daily, for quick calls with a provider. For example. to determine if you need to be seen or not, questions regarding a medication or abnormal lab result, etc. This is the only time you can reach a provider directly, as they are typically in with patients the rest of the day. Please understand that our providers’ time is limited -- If a quick call (3 minutes or less) turns into a long call, you may be asked to make an appointment or be charged for a Telephone Visit (Please see the OTHER SERVICES section of our Patient Policy Information form for more information).
Emergencies: There is a physician on call for after-hour medical emergencies by simply calling our office at (703) 525-8863 or (703) 573-9800 and following the instructions. Please be respectful of our physicians’ time taking call from home; call only for emergencies!
Life-threatening emergencies should call 911 or go to the nearest emergency room.
POLICY FOR HEALTH RECORD RETENTION AND DESTRUCTION
General Internal Medicine complies with the Virginia State Laws and all applicable Federal law regarding retention of patient records. All patient records are kept at least six years following the last patient encounter, unless one of the Virginia Law exceptions applies (for example, the records of minors may have to be kept longer than 6 years, depending on the patient's age and last date of treatment).
Paper records are destroyed in a manner that fully protects patient confidentiality. They are incinerated. Electronic records may be destroyed by methods that make them completely irretrievable, unreadable or by destruction of the storage media.